Privacy policies

How will my data be stored?
In May 2018 the Data Protection Act was replaced with the General Data Protection Regulations (GDPR). The changes to the Data Protection Act are aimed at ensuring that your personal, confidential and sometimes sensitive data is held privately and securely.

How long will you hold my information for?
This depends on the organisations that I am registered with. For example, the National Council for Hypnotherapy ( of which I am a student member) says “You should keep written records stored securely for 8 years after the last interaction with an adult client and up to the age of 25 for a child under 16 when last seen or 26 years for 17-18 year old”

What if I would like my data to be destroyed before this date?
Due to the sensitive nature of what we do my insurance company does not allow the deletion of data before the minimum time for holding said data.

Am I able to see or get a copy of the information held by you?
In line with GDPR, yes & within 30 days.

What are your reasons for collecting this information?
I collect this information in order to be able to communicate with you and to understand your therapeutic needs.

How do I know that you will store my information securely?
I will store your data in paper form behind 2 key locks at all times. Your image will also be captured by a Ring Doorbell on approach and held securely in the associated digital file for the device.

Are our discussions within the hypnotherapy sessions confidential?
Yes, unless I need the support of my supervisor or I believe that you are about to harm yourself or another.

What if I see you outside of a hypnotherapy session?
I will probably not acknowledge you in order to maintain our confidentiality agreement. If you initiate contact then of course I will respond.

Will you discuss information about me with other health and social care professionals?
Only with your written consent.

Who is the Data Controller?
I am the data controller.

Who we are
Our website address is: https://hypnotherapypoole.co.uk.

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with
If you request a password reset, your IP address will be included in the reset email.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent
Visitor comments may be checked through an automated spam detection service.